A review by in_and_out_of_the_stash
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play by Cliff Kuang, Robert Fabricant

3.0

Although I found this book interesting, by the amount of time taken for me to read it, it wasn't interesting enough. Although, much of it is still relevant today and after the Boeing debacle it is interesting to note that user error is now being thrown back as designer error.