A review by jacq03
Fulfillment: Winning and Losing in One-Click America by Alec MacGillis

3.0

3.5 stars. Tons of fascinating and damning facts about how Amazon operates, mixed with stories of people and communities affected by the rise of e-commerce and the fall of local business. I want people to read this, but also felt like it was hard to follow at times, jumping between times and places and people, and the Amazon story wasn’t always woven well with the others. It felt more like MacGillis had two different stories he wanted to tell in one book and couldn’t smoothly connect them.