A review by clifnotes
You're Not Listening: What You're Missing and Why It Matters by Kate Murphy

5.0

Ironically - I er, listened, to the audible version of this. It was fantastic - coming from the perspective of a journalist, Kate Murphy's insights on listening go beyond the "advice" column and into examples, suggestions, and some of the amazing things she's uncovered for (and about) both people AND listening. I'll be re-reading this soon with an eye to take notes!