A review by mkesten
Fulfillment: Winning and Losing in One-Click America by Alec MacGillis, Stefan Alexander MacGillis

3.0

Some new information about the behemoth that is amazon, including some testimony before Congress, but I found this book episodic and a little unfocused.

It follows on earlier books showing the growth of the underclass of American workers, so not too much new here.

As a retailer myself, I find the rise of amazon mesmerizing and worrying. But there’s not much I can do to alter its trajectory.