A review by wolvereader
Managing The Professional Service Firm by David H. Maister

5.0

This book is a business classic. Written in 1993, this book is almost 100% relative to professional services firms today. (With the hilarious exception of the few times he talks about how firms can use *computers*! The future is now!)

Maister walks through almost every part of running a consulting firm, and discusses the management strategies and challenges. He focuses a lot of effort on people issues - hiring the right staff and then growing them into the professionals you need. He also spends a lot of time talking about where money comes from and what sales and marketing strategies make sense.

Frankly, the only part of this book that was less useful to me was the part about partnerships (since I don't work for a partnership-model firm). Otherwise, this is an absolute must-read for anyone who works in consulting and wants to understand more about how their business runs (and should be running).