A review by bookadventurer
Difficult Conversations: How To Discuss What Matters Most | 15-Minute Summary For Busy People (Difficult Conversations: How To Discuss What Matters Most, Key Point Breakdowns) by Douglas Stone, Key Point Breakdowns, Sheila Heen, Bruce Patton

5.0

In my opinion, this is a must-read for everyone. I've learned so much already and have been flying through it, it's that easy to read.

A big-picture look at all kinds of difficult conversations, it shares a template for preparing for, reframing, thinking clearly about, and having difficult conversations. What's a difficult conversation? Any that you really don't want to have. One that makes you anxious or upset.

It won't give you a template for negotiating a raise, for example, but it gives you everything you need to frame that conversation.

Everything resonates, and how we behave is presented as how we ALL behave, which was kind of eye-opening for me. I'm not much worse than everyone else in how I feel and think about touchy subjects and difficult relationships...

It asks tough questions, but if you take the time to dig deep and find the answers, you'll be much more prepared for difficult conversations. And your relationships will benefit. Including your relationship with yourself.

Each Story: Perception, Feelings, Identity - is an important part about the conversation, but the one I feel might be most impactful is the Identity story. This section discusses how to balance yourself so things others might say don't rock your sense of who you are. I didn't even know this was a part of why I dread certain conversations, but it fits.

I haven't finished it yet. I already know I'm going to buy this book and keep it as a reference.