Birgit Mager

12 books

Service Design
Birgit Mager, Michael Gais

174 pages • first pub 2008 (editions)

medium-paced

Service Design

Birgit Mager, Michael Gais

174 pages • first pub 2008 (editions)

medium-paced

Touchpoint 1#2 - Health and Service Design by Service Design Network | SDN

Touchpoint 1#2 - Health and Service Design
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Service Design Network | SDN

Touchpoint 1#2 - Health and Service Design
Service Design Network | SDN with Birgit Mager, Maggie Breslin, Shelley Evenson, Mark Jones

152 pages • first pub 2011 (editions)

Touchpoint 1#2 - Health and Service Design
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Service Design Network | SDN

Touchpoint 1#2 - Health and Service Design

Service Design Network | SDN with Birgit Mager, Maggie Breslin, Shelley Evenson, Mark Jones

152 pages • first pub 2011 (editions)

Touchpoint 1#3 - Beyond Basics by Service Design Network | SDN

Touchpoint 1#3 - Beyond Basics
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Service Design Network | SDN

Touchpoint 1#3 - Beyond Basics
Service Design Network | SDN with Oliver King, Birgit Mager, Stefan Holmlid, Shelley Evenson, Jamin Hegeman

162 pages • first pub 2011 (editions)

Touchpoint 1#3 - Beyond Basics
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Service Design Network | SDN

Touchpoint 1#3 - Beyond Basics

Service Design Network | SDN with Oliver King, Birgit Mager, Stefan Holmlid, Shelley Evenson, Jamin Hegeman

162 pages • first pub 2011 (editions)

Touchpoint 2#1 - Service Design and Behavioural Change by Service Design Network | SDN

Touchpoint 2#1 - Service Design and Behavioural Change
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Service Design Network | SDN

Touchpoint 2#1 - Service Design and Behavioural Change
Service Design Network | SDN with Ben Reason, Shelley Evenson, Craig LaRosa, Birgit Mager

150 pages • first pub 2011 (editions)

Touchpoint 2#1 - Service Design and Behavioural Change
—
Service Design Network | SDN

Touchpoint 2#1 - Service Design and Behavioural Change

Service Design Network | SDN with Ben Reason, Shelley Evenson, Craig LaRosa, Birgit Mager

150 pages • first pub 2011 (editions)

Touchpoint 2#2 - Business Impact of Service Design by SDN Service Design Network

Touchpoint 2#2 - Business Impact of Service Design
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SDN Service Design Network

Touchpoint 2#2 - Business Impact of Service Design
SDN Service Design Network with Birgit Mager, Shelley Evenson, Mark Jones, Roberto Saco, Hugh Dubberly

127 pages • first pub 2011 (editions)

Touchpoint 2#2 - Business Impact of Service Design
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SDN Service Design Network

Touchpoint 2#2 - Business Impact of Service Design

SDN Service Design Network with Birgit Mager, Shelley Evenson, Mark Jones, Roberto Saco, Hugh Dubberly

127 pages • first pub 2011 (editions)

Touchpoint 2#3 - Connecting the Dots by Service Design Network | SDN

Touchpoint 2#3 - Connecting the Dots
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Service Design Network | SDN

Touchpoint 2#3 - Connecting the Dots
Service Design Network | SDN with Birgit Mager, Jesse Grimes, Shelley Evenson, Elena Pacenti

175 pages • first pub 2011 (editions)

Touchpoint 2#3 - Connecting the Dots
—
Service Design Network | SDN

Touchpoint 2#3 - Connecting the Dots

Service Design Network | SDN with Birgit Mager, Jesse Grimes, Shelley Evenson, Elena Pacenti

175 pages • first pub 2011 (editions)

Touchpoint 3#1 - Leaning, Changing, Growing. by Service Design Network | SDN

Touchpoint 3#1 - Leaning, Changing, Growing.
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Service Design Network | SDN

Touchpoint 3#1 - Leaning, Changing, Growing.
Service Design Network | SDN with Andy Polaine, Jeff Howard, Birgit Mager, Diana Miller

149 pages • first pub 2011 (editions)

Touchpoint 3#1 - Leaning, Changing, Growing.
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Service Design Network | SDN

Touchpoint 3#1 - Leaning, Changing, Growing.

Service Design Network | SDN with Andy Polaine, Jeff Howard, Birgit Mager, Diana Miller

149 pages • first pub 2011 (editions)

Touchpoint 3#2 - Organizational Change by Service Design Network | SDN

Touchpoint 3#2 - Organizational Change
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Service Design Network | SDN

Touchpoint 3#2 - Organizational Change
Service Design Network | SDN with Jesse Grimes, Dianna Miller, Elisa O'Donnell, Birgit Mager, Jeff Howard

172 pages • first pub 2011 (editions)

Touchpoint 3#2 - Organizational Change
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Service Design Network | SDN

Touchpoint 3#2 - Organizational Change

Service Design Network | SDN with Jesse Grimes, Dianna Miller, Elisa O'Donnell, Birgit Mager, Jeff Howard

172 pages • first pub 2011 (editions)

Touchpoint 3#3 - From Sketchbook to Spreadsheet by Service Design Network | SDN

Touchpoint 3#3 - From Sketchbook to Spreadsheet
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Service Design Network | SDN

Touchpoint 3#3 - From Sketchbook to Spreadsheet
Service Design Network | SDN with Birgit Mager, Hugh Dubberly, Kerry Bodine, Jesse Grimes, Satu Miettinen

154 pages • first pub 2012 (editions)

Touchpoint 3#3 - From Sketchbook to Spreadsheet
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Service Design Network | SDN

Touchpoint 3#3 - From Sketchbook to Spreadsheet

Service Design Network | SDN with Birgit Mager, Hugh Dubberly, Kerry Bodine, Jesse Grimes, Satu Miettinen

154 pages • first pub 2012 (editions)

Touchpoint 4#1 - Eat, Sleep, Play by Service Design Network | SDN

Touchpoint 4#1 - Eat, Sleep, Play
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Service Design Network | SDN

Touchpoint 4#1 - Eat, Sleep, Play
Service Design Network | SDN with Craig LaRosa, Marc Stickdorn, Jesse Grimes, Jeff Howard, Birgit Mager

129 pages • first pub 2012 (editions)

Touchpoint 4#1 - Eat, Sleep, Play
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Service Design Network | SDN

Touchpoint 4#1 - Eat, Sleep, Play

Service Design Network | SDN with Craig LaRosa, Marc Stickdorn, Jesse Grimes, Jeff Howard, Birgit Mager

129 pages • first pub 2012 (editions)

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