Fred Reichheld

4 books

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld, Rob Markey

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld, Rob Markey

290 pages • first pub 2011 (editions)

nonfiction business informative slow-paced
The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld

The Ultimate Question: Driving Good Profits and True Growth

Fred Reichheld

224 pages • first pub 2006 (editions)

nonfiction business informative fast-paced
HBR's 10 Must Reads 2023 by Fred Reichheld, Linda A. Hill, Harvard Business Review, Francesca Gino, Adam M. Grant

HBR's 10 Must Reads 2023

Fred Reichheld, Linda A. Hill, Harvard Business Review, Francesca Gino, Adam M. Grant

187 pages • missing pub info (editions)

nonfiction business medium-paced
Winning on Purpose: The Unbeatable Strategy of Loving Customers by Fred Reichheld, Fred Reichheld

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Fred Reichheld, Fred Reichheld

288 pages • first pub 2021 (editions)

informative medium-paced