Claus Møller

2 books

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool by Janelle Barlow, Claus Møller

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

Janelle Barlow, Claus Møller

287 pages • missing pub info (editions)

nonfiction business economics informative slow-paced
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong by Janelle Barlow
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
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Janelle Barlow

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

Janelle Barlow

287 pages • first pub 1996 (editions)

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