Reviews

Managing the Professional Service Firm by David H. Maister

stevenpirtle's review

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4.0

A surprisingly great book, although a bit dense. Reads more like a text book than most other business books I’ve read. Although 30 years old, still a ton of great information.

reficulgr's review

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slow-paced

5.0

Indispensable! I'll need to refer back to it while my business grows.

alfonsofuggetta's review

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5.0

Un riferimento. Incredibile che dopo quasi trent’anni sia ancora così attuale.

d6y's review against another edition

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5.0

I don’t think there’s any book I’ve made so many highlights in. This is jammed full of useful information for running a partnership. It feels dated in places, but the key ideas seem adaptable to current times.

I’ve not finished the whole book as I don’t c need to dig deeper at the moment. Wish I read this 5 years ago.

dangrous's review against another edition

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1.0

To be fair, this rating is specifically how I felt about this book, not how good it is for what it was. I read this for work, and while it had some interesting points and things I will attempt (and have attempted) to implement at my job, a lot of it was totally irrelevant to me and my life. But again - I'm not really the intended audience for this, so take my review with a grain of salt. I think it was very interesting to learn how much is still relevant from a book that was published more than 20 years ago (ignoring the "electronic mail" references), and I think a lot of what he says is really smart. But I probably won't remember 90% of this.

chasing_dallas's review against another edition

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3.0

classic with some good tips

wolvereader's review against another edition

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5.0

This book is a business classic. Written in 1993, this book is almost 100% relative to professional services firms today. (With the hilarious exception of the few times he talks about how firms can use *computers*! The future is now!)

Maister walks through almost every part of running a consulting firm, and discusses the management strategies and challenges. He focuses a lot of effort on people issues - hiring the right staff and then growing them into the professionals you need. He also spends a lot of time talking about where money comes from and what sales and marketing strategies make sense.

Frankly, the only part of this book that was less useful to me was the part about partnerships (since I don't work for a partnership-model firm). Otherwise, this is an absolute must-read for anyone who works in consulting and wants to understand more about how their business runs (and should be running).

stonecrops's review against another edition

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4.0

Comprehensive, thorough, full of useful insight, very dry.
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