jenic's review against another edition
5.0
For anyone who has recognized the challenges of existing performance management programs, this book is for you! Chandler clearly outlines all the reasons that traditional performance management practices actually do the opposite of what they set out to do - increase performance. Then she lays out a detailed plan of how to create a system that works for your unique organization. The key of this plan? Involve the people - not just the HR team, not just the Executives, but a cross-section of teams and departments who will represent the entire organization and bring a variety of perspectives to a creative solution that will get the outcomes you desire.
Throughout the chapters, Chandler shares her years of experience which led her this recognition of the need to drastically change how organizations approach performance management. She backs up her experience with extensive research on change, human behavior and organizational development. She's also incredibly honest -- this work is hard, you are dealing with people and massive change -- however she provides insights, a toolbox, and even an online community to learn and find support from others working on this change!
Throughout the chapters, Chandler shares her years of experience which led her this recognition of the need to drastically change how organizations approach performance management. She backs up her experience with extensive research on change, human behavior and organizational development. She's also incredibly honest -- this work is hard, you are dealing with people and massive change -- however she provides insights, a toolbox, and even an online community to learn and find support from others working on this change!
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