Touchpoint 2#2 - Business Impact of Service Design by SDN Service Design Network
Touchpoint 2#2 - Business Impact of Service Design
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SDN Service Design Network
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Touchpoint 2#2 - Business Impact of Service Design

SDN Service Design Network with Roberto Saco, Birgit Mager, Hugh Dubberly, Shelley Evenson, Mark Jones

127 pages • first pub 2011 (editions)

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