Touchpoint 2#1 - Service Design and Behavioural Change by Service Design Network | SDN
Touchpoint 2#1 - Service Design and Behavioural Change

Service Design Network | SDN

Touchpoint 2#1 - Service Design and Behavioural Change

Service Design Network | SDN with Ben Reason, Shelley Evenson, Craig LaRosa, Birgit Mager

150 pages first pub 2011 (editions)

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