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240 pages • missing pub info (editions)
ISBN/UID: 9781860760426
Format: Not specified
Language: English
Publisher: Oak Tree Press (Ireland)
Publication date: Not specified
Description
An attack on ISO 9000. John Seddon argues that the ISO standards are not delivering the improved quality they promise, and that in most cases they are actually damaging the companies that have implemented them. Seddon argues that the command-and-c...
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240 pages • missing pub info (editions)
ISBN/UID: 9781860760426
Format: Not specified
Language: English
Publisher: Oak Tree Press (Ireland)
Publication date: Not specified
Description
An attack on ISO 9000. John Seddon argues that the ISO standards are not delivering the improved quality they promise, and that in most cases they are actually damaging the companies that have implemented them. Seddon argues that the command-and-c...