John Seddon

10 books

Freedom from Command and Control: Rethinking Management for Lean Service by John Seddon

Freedom from Command and Control: Rethinking Management for Lean Service

John Seddon

256 pages • first pub 2003 (editions)

nonfiction business informative reflective medium-paced
The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it by John Seddon

The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it

John Seddon

216 pages • first pub 2014 (editions)

nonfiction business politics informative slow-paced
Beyond Command and Control by John Seddon

Beyond Command and Control

John Seddon

170 pages • first pub 2019 (editions)

informative medium-paced
Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies by Charlotte Pell
Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies
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Charlotte Pell

Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies

Charlotte Pell

missing page info • first pub 2012 (editions)

Freedom from Command and Control by John Seddon, John Seddon
Freedom from Command and Control
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John Seddon, John Seddon

Freedom from Command and Control

John Seddon, John Seddon

missing page info • first pub 2003 (editions)

informative reflective slow-paced
Freedom From Command And Control: A Better Way To Make The Work Work by John Seddon

Freedom From Command And Control: A Better Way To Make The Work Work

John Seddon

missing page info • first pub 2003 (editions)

nonfiction business informative medium-paced
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation by John Seddon
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation
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John Seddon

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisation

John Seddon

160 pages • first pub 1992 (editions)

informative reflective medium-paced
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations by John Seddon

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

John Seddon

160 pages • first pub 1992 (editions)

informative inspiring reflective medium-paced
In Pursuit of Quality: The Case Against ISO 9000 by John Seddon

In Pursuit of Quality: The Case Against ISO 9000

John Seddon

240 pages • missing pub info (editions)

challenging informative reflective medium-paced
Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way by John Seddon

Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way

John Seddon

224 pages • first pub 2008 (editions)

nonfiction business design informative reflective medium-paced