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Current edition

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams by James Kalbach

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams
James Kalbach

440 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced

nonfiction business design informative slow-paced

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams by James Kalbach

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

440 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced

nonfiction business design informative slow-paced

Other editions (1)

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams by James Kalbach

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams
James Kalbach

384 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced

nonfiction business design informative slow-paced

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams by James Kalbach

Mapping Experiences: A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams

384 pages • first pub 2015 (editions)

nonfiction business design informative slow-paced

nonfiction business design informative slow-paced

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