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A review by ruthie_the_librarian
Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher
2.0
I think I made it all the way to the end of this. Some of it was v good, other bits less so. I do now think a lot more about why someone is arguing with me about something, what it is that they want, and how I can help them have a 'win' in the argument so that I can get what I want too!