Leonard L. Berry

5 books

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success by Leonard L. Berry

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Leonard L. Berry

288 pages • first pub 1999 (editions)

nonfiction business informative inspiring medium-paced
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations by Kent D. Seltman, Leonard L. Berry

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Kent D. Seltman, Leonard L. Berry

276 pages • first pub 2000 (editions)

nonfiction business informative slow-paced
Marketing Services: Competing Through Quality by Leonard L. Berry, A. Pasuraman

Marketing Services: Competing Through Quality

Leonard L. Berry, A. Pasuraman

228 pages • missing pub info (editions)

nonfiction business economics informative medium-paced
Management Lessons From Mayo Clinic by Leonard L. Berry, Leonard L. Berry

Management Lessons From Mayo Clinic

Leonard L. Berry, Leonard L. Berry

393 pages • first pub 2000 (editions)

nonfiction business informative slow-paced
On Great Service: A Framework for Action by Leonard L. Berry, Heather Berry

On Great Service: A Framework for Action

Leonard L. Berry, Heather Berry

292 pages • missing pub info (editions)

nonfiction business economics